Title: Integration of SAP and Google Maps Made Easy—ROI in 2 Months
Speaker: Forrest Horner, County of Sacramento
Date: Wednesday, March 10, 2010

Faced with a huge challenge—simplify their Customer Service Center (CSC) SAP processes without spending a lot of money or development time—The County of Sacramento chose GuiXT as their key integration technology. What they still didn't know was just how easy GuiXT is to work with, or the unexpected bonus of integrating a GIS (Geographical Information Systems) viewer and Google Maps with their Customer Interaction Center (CIC) screen.