Challenges:
- Using SAP MII was difficult and expensive to maintain
- Processes couldn't be tied together in MII
- SAP ERP chosen to replace MII, but screens very complicated for users to navigate involving too much training
Solution:
- Using GuiXT, all the transactions were streamlined into different processes that were being performed by PM technicians and managers.
- Rolled out to 2,000 users
- Launch pad customized for three groups of users
Results:
- Overwhelming positive feedback from users
- GuiXT faster and easier to use than MII
- Error rate drastically reduced
- Minimal training required for users
- Faster process completion speed
- Boosted PM efficiency
- Expanding GuiXT usage to other areas
