Challenges:
- Entering notifications, issuance of parts, and labor odometer readings was laborious
- Vehicle work orders confusing and time consuming for mechanics
- Poor training resulting in bad data quality
- Delayed vehicle repairs causing delays in shipments to customers
Solution:
- Consolidate notifications, work orders, issuance of parts, odometer readings and time confirmations all on ONE screen with different interfaces based on different roles
- Create parts warranty alerts prior to expiration
- Simplify process to ensure equipment receives correct PM's at the right time
- Ability to enter wash tickets
Results:
- Streamlined vehicle repair process resulting in $1M savings in just the warranty process alone
- Complete visibility of entire fleet's PM schedule resulting in PM's managed more effectively, decreasing breakdowns while increasing miles run.
- Overall great results and user acceptance prompted them to expand GuiXT in MM and PM to over 8,000 users
- Drive Best Practices with GuiXT by standardizing using variants to take the guesswork out of the user's hands
