Sales & Distribution in Aerospace / Defense

Customer purchase orders are received through a web portal and then transferred to SAP to create sales orders. The business has a requirement to confirm any customer purchase order within 30 minutes. In some cases, the sales order does not get created due to certain restrictions that are imposed on customers or due to a delay in transferring the purchase orders to SAP from the portal. Purchase orders that are received but a sales order is not created for them will have a specific status, and purchase orders that are delayed before they're transferred to SAP will have a different status. Users then have to go through different transactions in SAP to look for both types of purchase orders and process them in different transactions based on the status type.

Issues: Users have to go through different transactions and default certain criteria to display the unprocessed purchase orders and then go to corresponding transactions and set certain criteria for each status to be able to process the purchase orders.

Solution: Both types of purchase orders are now displayed on one screen with a click of a pushbutton. Then, users can select one or multiple purchase orders and they can be processed with the click of a pushbutton. All of the transactions that are needed to display and process the unprocessed purchase orders run in the background and users have only one screen to work with.