Go-live Support

GuiXT certified consultants provide ongoing support and assistance for post go-live activities where GuiXT is running the in the live environment. GuiXT certified consultants can support you onsite, through telephone and through email. They proactively search for potential problems during the go-live state, identify and quickly resolve any glitches to ensure optimum system efficiency and to provide further training and familiarization with the GuiXT solution. GuiXT certified consultants also fix any bugs that are found in the go-live environment to maintain the system’s availability and performance at a high level.

• Benefits
• Ensure optimum system efficiency
• Resolve any potential problems that may come up in the live environment that were not discovered in the development environment.
• Validation of business processes and their configurations
• Deliverables
• Complete working bug free solution
• Revised project documentation.
• Revised document of issues that are identified and fixed.