New customers will receive a valid combined WS and Web Server license when they purchase Liquid UI bot. This section will not cover that process. Instead, we will focus on the process of requesting and installing new Web Server licenses for an existing implementation of bot using the License Manager. The following topics will be covered.
- Using the License Manager
- Obtaining licenses
Using the License Manager
As previously noted, you must have a valid combined license for WS and Web Server in order for the bot to function. These licenses are managed with a tool called License Manager, which is included with the bot. To launch the License Manager, please do the following:
- Go to Start > Programs > Synactive Inc > FTE > License Manager.
- The License Manager will launch and display, as shown below:
Requesting Licenses
To request an additional Web Server license, or to request a replacement for a soon-to-expire license, please do the following:
- Launch License Manager and click the Copy Host ID button on the right side of the Manager window.
- Paste the Host ID into a text file. You will need this later on in the process.
Note: Synactive host IDs are unique - they are not the same as Microsoft host IDs and cannot be obtained using any tool other than License Manager. - Click the Request New button located immediately above the Copy Host ID button.
- You will be redirected to the Synactive website (http://www.guixt.com). Click the Customers link as shown below:
- A drop-down menu will display. Choose the Production License link.
- The license request form will display as shown below. Enter your personal or corporate information and then scroll down to the Server section.
- Enter the number of licenses and then input the Host ID that you saved earlier.
- Scroll down to the bottom of the page and click Submit.
- You will typically receive your new Web Server license(s) in one to two business days.
- To add the license to License Manager, please proceed to the Adding and Removing Licenses section of this document.
